Shipping & Returns

Sydney region suburbs, Australia: FREE shipping for orders over $35 (unlimited weight) to most street addresses within the Sydney region that includes over 660 suburbs from the city and Bondi Beach coastline up to Palm Beach, over to Berowra, Richmond, Emu Plains, Campbelltown and down to Heathcote, Port Hacking and Cronulla (or flat rate $8.95 shipping for orders below $35). Shipping to PO Boxes, Parcel Lockers, Parcel Collect and Poste Restante is charged at $12.95 per 5kg due to the Australia Post prohibition against all other shipping carriers from delivering to these addresses. Click here to check if your suburb and postcode appear on our list of over 660 Sydney suburbs in our FREE shipping area. Order before 10am (Sydney time) for same-day delivery or receive next business day.

Rest of Australia: $10* flat rate for orders over $35 (unlimited weight) to most street addresses within Australia (or flat rate $12.95* shipping for orders below $35). Shipping to PO Boxes, Parcel Lockers, Parcel Collect and Poste Restante is charged at $12.95 per 5kg due to the Australia Post prohibition against all other shipping carriers from delivering to these addresses. Shipping to remote areas is $10* flat rate for orders over $195 (unlimited weight) or $12.95 per 5kg for orders below $195 to any address. Click here to check product exclusions and maximum shipping quantity limits that apply to these areas.

Worldwide: Yes we are able to ship to New Zealand, Hong Kong, Japan and Singapore. Click here to review our competitive fast express air mail and cheaper sea mail rates based on parcel weight and destination country. Click here to check product exclusions and maximum shipping limits that apply to international orders. Click here to review additional payment requirements for international customers.

Check the Shipping & Returns page for more information about rates and charges, estimated delivery times and product limits and exclusions that may apply to areas outside of Sydney region suburbs.

Payments

We do not add extra fees or surcharges for any payment type you choose to use.

Australian customers can choose to pay with most credit cards, non-PIN debit cards, charge cards, PayPal (direct login at checkout), PayPal (manual Send Money after checkout) or electronically with a bank transfer/EFT payment (manual transfer after checkout). We also welcome a deposit of cash or either a bank, personal or company cheque directly into our bank account over-the-counter at any convenient local St George Bank branch in Australia.

International customers can choose to pay only using a telegraphic transfer (bank wire) at this time.

Click here to go to our Payment Terms & Conditions page to learn more.